Policies
Returns & Refunds
Returns & Refunds
Last updated: 2026
1. Made-to-measure / bespoke garments
Custom-stitched outfits are made to your measurements and design choices. They are generally not returnable for a refund once cutting/stitching has begun, except where we made a clear error (wrong design agreed in chat, or defective workmanship).
2. Alterations
Minor fit adjustments may be offered within 7 days of delivery/pickup for items we stitched, subject to fabric limits.
3. Ready / display pieces
If a non-custom piece is sold as-is, return eligibility (if any) will be stated in your WhatsApp order confirmation.
4. Refunds
Where a refund is agreed, it is processed via the original payment method or UPI within a reasonable period after inspection.
5. How to raise a request
Message us on WhatsApp with order details and photos within the timelines above.
